Connected Customers and Operational Enablers
My interest and skills in supporting businesses enhance their business models, using creative strategies to leapfrog competitors and operational improvement opportunities are well known. So when I saw this month’s HBR (May/June 2019 “The Age of Continous Connection” N.Siggelkow and C.Terwiesch, I was intrigued. The article looks at the way technology advances are supporting businesses …
